what is the sample rate of the recorded audio?
(this is generally displayed along with timecode info, when you turn on the deck's "display" function)
does it match the sample rate in your Capture Preset?
check this in your A/V settings under the Application Menu
it could be that your tape's audio is 32k, and you are capturing it at 48k.
if that's the case,
go to to Capture Preset tab of the A/V settings, and make a new Capture preset for your 32k audio
nick