To try to further elucidate the problem above, I am also putting in more information for my team:
we have a set of tapes that were recorded in HD on another camera;
the tapes play in our HD and our DV cameras;
however, when we attempt to log and capture in FCP we receive a
message that the pre-sets are not set correctly.
The message indicates that this can occur when playing a DV tape in
an HDV Device.
as per feed back received from FCPUG we have gone to
View and refresh AV devices... we have changed the firewire cable,
we have restarted the computer... done different things like play the
tape in VCR and while playing tried to Log & Capture...
but it will not read... odd thing is it is reading it enough to correctly
set the 'logging bin and the reel number" but will not capture the tape.
Anyone with help out there? and boy do we need it... DEADLINES!?!?
Thank you for your help.