GTech drives

Over the past two years I have purchased two x 1 TB drives and one x 2 TB drives from these guys.

All of them have, at some point, failed or had problems.

I thought that GTech was supposed to be the very best. They are very polite and usually manage to fix the problem, but nevertheless, that a 100% failure/problem rate!

Has anyone else had this kind of experience?

Does anyone have the name of a high up executive to whom I can take my problem. The 2TB has just gone wonky.

Is there a more reliable manufacturer? ... or perhaps that's the holy grail.

Thanks and Happy New Year

Harry

Harry what is happening to the drives, forgive me but what exactly do you mean by 'wonky' ?!!

1. The first two x 1tb drives I bought, after a while, would go to sleep without prompting and then wake up when they felt like it. Problem solved by my taking drives back and new parts being fitted.

2. Then one of the transformers died - and was replaced.

3. Then something occurred which caused one drive to sound like a 1957 Chevy starting up on a cold morning. Problem solved. Then this recurred, then it was fixed again at Gtech.

4. Now the 2TB drive has slowed down to 5mph ... and, no, it isn't full. It is divided in half and one side claims now to be only 400GB in size. That side barely works at all.

And I have already run Disk Warrior and Utilities etc.

I am currently moving all the data on the drive with the identity problem which thinks it's a 400GB drive off onto another drive. I will then reformat the schizo drive. But it is currently making rather unpleasant and intermittent "hissing" sounds and I have doubts for its future.

I will that down to Gtech tomorrow.

If you have any further advice, please inform me - and thanks for your prompt reply.

Harry.

I have a 500GB Raid and its been solid for over 2 years. There was a run of bad luck drives that G-Tech shipped awhile back but I assume its been taken care of.

I have a 320 GB unit...never had an issue.

I always said the bigger they come - the harder they fall. I would rather have an array 3 to 5 500 GB drives under protection than a 1 or 2 TB G-RAID @ RAID "0" (only allowable setting for those units)...which is why the CalDigit units are looking better & better to me.

When life gives you dilemmas...make dilemmanade.

Harrumph.

While attempting to transfer files off my 2TB it has finally given up the ghost and refuses to mount.

I'll totter down to GTech tomorrow am.

I could do without this crap.

Best

Harry

DiskWarrior is generally the first stop for "refusing to mount" drive issues. Tried that yet?


www.derekmok.com

Mike is right...there's a bad batch out there and some may still be on the shelves (this was a while ago though). They go to sleep and just click & spin up & down and never mount. Harry may have just gotten some rotten apples from that tree. DiskWarrior will not work on these, I'm afraid...must be factory replaced.

When life gives you dilemmas...make dilemmanade.

I have three G-drives. Two 500GB G-Raids, and one G-Drive Q. One of my G-Raids failed one year after purchase. Part of the bad batch I suppose. It was replaced with a new drive, rather quickly (I took it to them personally, they are in Santa Monica). The other two have had no issues whatsoever.

Hard drives fail...just a matter of when. And not everyone is perfect. G-Tech has a very high success rate compared to competitors.


www.shanerosseditor.com

Listen to THE EDIT BAY Podcast on iTunes
[itunes.apple.com]

"Hard drives fail...just a matter of when."

This is why they invented RAID schemes. All drives WILL fail. Yes, it sucks when YOUR drive dies, but I don't think your experience is all that unusual. Just ask around about LACIE firewire drives.

Mark

To all those following my travails and who have offered advice:

GTech got the drive this morning. Found that the power supply was dodgy. Sending it back here tomorrow.

No data lost - thank God!

Thanks to you all for your help.

Harry