Compressor quits unexpectedly

Posted by Terry 
Compressor quits unexpectedly
February 03, 2008 11:16PM
I cannot get Compressor to launch from within Final Cut Pro. I was told I should try downloading the latest QT 7.3 upgrade. I did. I downloaded and installed QuickTime 7.3.1 and then, after trashing FCP Preferences, reopened FCP today. I tried to launch Compressor and got the same message as before: "The application Compressor quit unexpectedly. Mac OX X and other applications are not affected."

Any other ideas what might be causing this?


PS--Here's what the report said:
Date/Time: 2008-02-04 12:31:27.775 +0800

OS Version: 10.4.9 (Build 8P2137)
Report Version: 4

Command: Compressor
Path: /Applications/
Parent: WindowServer [61]

Version: 2.3 (2.3)
Build Version: 2
Project Name: Compressor
Source Version: 20340

PID: 372
Thread: Unknown

Link (dyld) error:

Symbol not found: __ZN5stomp16CEncoderSettings24RegisteredAsITMSProviderEv
Referenced from: /Applications/
Expected in: /Library/Frameworks/Compressor.framework/Versions/A/Compressor

Model: MacBookPro1,1, BootROM MBP11.0055.B08, 2 processors, Intel Core Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), 0.1.27
Bluetooth: Version 1.7.14f14, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST910021AS, 93.16 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: U3 Cruzer Micro, SanDisk Corporation, Up to 480 Mb/sec, 500 mA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: CTE-430-UV3.1-4, WACOM, Up to 1.5 Mb/sec, 500 mA
FireWire Device: G-RAID Device 00, G-TECH, Up to 400 Mb/sec
- Show quoted text -
Re: Compressor quits unexpectedly
February 06, 2008 01:44PM
I did as suggested and trashed Compressor preferences. I relaunched FCP and tried to export a sequence using Compressor, and again got the prompt that Compressor "unexpectedly quit". Then I got the spinning disk in FCP and had to do a Force Quit.

I would, of course, immediately do a Custum reInstall Compressor from my software set, except for the fact that it is from a set that represents FCP 5.0 and not the updated version I am now running, which is 5.1.4. What's the general wisdom on this then?

A thousand thanks in advance for any advice.

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