Endlessly Crashing - Neede Professional Help

I have done everything I know is humanly possible, but FCP continues to incessantly crash. I'm a professional video editor and have been building and maintaining my own systems since 1991. FCP is crashing under many mundane circumstances, from opening bins to placing clips on the timeline. Rendering is fine. QT outputting is fine.

I've been editing in FCP for 5 years or so. Until recently I worked on a Dual 2.5GHz PPC for several years, and never had a problem I couldn't rectify. Now I'm on a 3.0GHz octocore intel, and I can't get FCP to work right. Everything else in the computer works perfectly- Photoshop, Toast, iTunes, Safari, Word, etc., etc. Large files transfer flawlessly and networking functions perfectly. There are no interface problems apparent, and all peripherals function in every regard.

I am using the latest updates of everything. I have rebuilt the system (clean install of everything) from scratch twice. I have repaired permissions until the cows have actually come home (I have one sitting right here beside me ;-)

I don't see any indication of anything at any level that could be contributing to this. I have Disc Warriored and Cache Cleaned and Hardware Tested ad infinitum.

And yet, Final Cut keeps crashing and crashing. I am working in AIC, transcoded from HDV via Media Manager. I've been successfully working exclusively in this codec for several years with no problems (until the Intel). I have a lot of plug-ins installed, but haven't noticed any problems with using them or rendering, outputting, etc.

I'm ready to pay someone to consult on this. I've run out of options. If anyone out there is in the Los Angeles area, and is a really competent FCP tech GURU, please contact me.
Thanks you.

William Gazecki
wgazecki@earthlink.net

Hey William,

First thing we need are some details - lots of details, i mean everything possible under the sun please! Latest verion of everything as in 10.5.6 and FCP 6.0.5? what IO card to you have attached and what version of software is that? What storage are you using, how is it attached to the system... You can't give enough information, the more the better in helping to try find the problem! Can you post up the crash logs?

Cheers

Josh

I don't know if this will help you but I had excessive crash problems in FCP 4 thru 5. I narrowed it down to Favorites.

Anytime i had a non native favorite in my favs bin fcp would crash in about 5-10 minutes into my editing.

It crashed for the same reasons you have named.

I did a fresh re-install and I have kept any plug-ins that were not FCP native out of the favorites bin ever since. NO Crashes since then. (knock on wood)

""" What you do with what you have, is more important than what you could do, with what you don't have."

> > > Knowledge + Action = Wisdom - J. Corbett 1992 """"

The other big factor for endless crashes is font corruption.

Validate all your fonts with Font Book or LinoType Explorer (Free Download)

You could also try removing any additional fonts you have installed since you installed the Mac OS.

But as Josh said, please give us as much information about your setup as possible. Otherwise we will be playing the guessing game for too long.



For instant answers to more than one hundred common FCP questions, check out the LAFCPUG FAQ Wiki here : [www.lafcpug.org]

I was just working on a client system that matches your
set up and 1 project did you "crash" thing.
Seems the project was sucking all the ram.
I created a new project called XXX Extended with the same set up
created a new sequence in the extended project
Opened the old project (multiple times) and finally it landed
Copied the old sequence media form the timeline
and pasted that media into the new Project / Sequence

Quote

Final Cut keeps crashing and crashing.

You are being very vague. When something like this happens, and you are seeking Tech Support, you have to break everything down into fine details...like EXACTLY WHEN is it crashing? On boot up? When scrubbing? When playing? When importing? Does it crash at the SAME POINT EVERYTIME?

Every event creating a crash has a different cause. Be precise with your information if you want precise help.

When life gives you dilemmas...make dilemmanade.

Thank you for the responses. Here is my system layout:
G5 MacPro 3.0 GHz octocore; 8GB RAM; OS 10.5.6; Radeon HD 2600 Display card;
Sonnet E4P SATA Host Controller interfaced with four external 5-drive SATA RAIDs using SATA port multipliers and Softraid 3.6.7; 3-drive internal RAID also using Softraid; video interface is via a Decklink HD Extreme 2, using SW version 6.8.3; using FCS2, FCP 6.0.5; I have all the latest Pro Applications updates installed, and used the OS 10.5.5 combo update when installing the OS.

I use a Kensington Orbit Optical trackball, and a Wacom Intuous3 9x12 pen tablet, with a Logic FCP keyboard.

Crash causes seem to vary, but typical are: opening a bin set to "large icons"; moving a clip onto the timeline from the viewer or a bin (including when a bin is set to "list" mode); scrubbing on the timeline or the viewer; scrolling the timeline. Can also happen when applying plug-ins

I generally have RT set to "Unlimited". and frame rate and video quality set to "Dynamic". I usually leave audio quality set to "high" for 8 tracks of playback. I work exclusively in AIC codec.

Any 3rd party plug-ins installed?

What does the crash report say?



www.strypesinpost.com

Yes, I have lots of 3rd party plug-ins:
Digital Heaven "Box" and 'Drop-out"
Nattress Film Effects 2.5.2
Nattress Big Box of Tricks
Nattress Standards Conversion
Joe's Filters 3.5
Magic Bullet Looksuite
Lyric Special Effects
Color Finesse
TMTS free plug-ins


Here are a few crash logs from last night:

Final Cut Pro_2009-01-19-230718_william-gazeckis-mac-pro.crash

Process: Final Cut Pro [272]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCutPro
Version: 6.0.5 (6.0.5)
Build Info: FCPApp-810171515~24
Code Type: X86 (Native)
Parent Process: launchd [178]

Date/Time: 2009-01-19 23:07:18.578 -0800
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000f3f85835
Crashed Thread: 0

Thread 0 Crashed:
0 com.apple.FinalCutPro 0x002159eb pKGQTSetCanvasFormat(KGCanvasRec*, KGQTCanvasFormat) + 107
1 com.apple.FinalCutPro 0x0044ab69 DecodeEffectFrameN(XXGlobals*, EffectTree*, long, unsigned char, Output*, bool*) + 1689
2 com.apple.FinalCutPro 0x0044b417 DecodePipeTree(XXGlobals*, Output*) + 633
3 com.apple.FinalCutPro 0x00417939 FCPMediaHandler::RenderFrames(long long, bool) + 4049
4 com.apple.FinalCutPro 0x00417f54 FCPMediaHandler::Idle(long, long, long*, TimeRecord*) + 582
5 com.apple.FinalCutPro 0x00418f49 FCPMHIdle(FCPMediaHandler*, long, long, long*, TimeRecord*) + 45
6 ...ple.CoreServices.CarbonCore 0x02a4b12f CallComponentFunctionCommon + 1403
7 com.apple.FinalCutPro 0x004119c3 FCPMHDispatch(ComponentParameters*, char**) + 55
8 ...ple.CoreServices.CarbonCore 0x02a4aa95 CallComponentDispatch + 29
9 ...ickTimeComponents.component 0x0d883fb6 MediaIdle + 61
10 ...ickTimeComponents.component 0x0d16c47e doGenericIdle + 2091
11 ...ickTimeComponents.component 0x0d16dbde GenericMoviesTask + 337
12 ...ple.CoreServices.CarbonCore 0x02a4b12f CallComponentFunctionCommon + 1403
13 ...ickTimeComponents.component 0x0d16d5cb GenericComponentDispatch + 170
14 com.apple.FinalCutPro 0x004119df FCPMHDispatch(ComponentParameters*, char**) + 83
15 ...ple.CoreServices.CarbonCore 0x02a4aa95 CallComponentDispatch + 29
16 com.apple.QuickTime 0x010958b0 MediaMoviesTask + 61
17 com.apple.QuickTime 0x00ff1911 TaskMovie_priv + 4811
18 com.apple.QuickTime 0x010d266c MoviesTask_priv + 100
19 com.apple.FinalCutPro 0x001b06b8 DoMoviesTask(KGPlayerRec*) + 2446
20 com.apple.FinalCutPro 0x001c282d DisplayMovie(KGPlayerRec*) + 2235
21 com.apple.FinalCutPro 0x001c6b86 pKGPlayerUpdate(KGPlayerRec*) + 190
22 com.apple.FinalCutPro 0x001b0a14 pKGPlayerDelayedUpdate(KGPlayerRec*, double) + 54
23 com.apple.FinalCutPro 0x00067ca4 pKGClipFinishEdits(KGDictInt*, double, KGErrorCode, unsigned char) + 1974
24 ...Pro.Plugins.Timeline Editor 0x0fc96798 TLEndCommand(TimelineViewRecord*, double, KGErrorCode, unsigned char) + 136
25 ...Pro.Plugins.Timeline Editor 0x0fc6183b TLShowReelDupes(KGDictInt*) + 12343
26 ...Pro.Plugins.Timeline Editor 0x0fc7a5e2 DisposeMenuStrings() + 54126
27 com.apple.FinalCutPro 0x0011ecc1 pKGDragMouseUp(KGPoint*, KGDragRefRec*) + 1029
28 com.apple.FinalCutPro 0x001d58cc pKGPlayerViewMessage(long, long, KGDictInt*, KGViewRecord*) + 14534
29 com.apple.FinalCutPro 0x00292c45 PPassMouseEvent(KGPanelRecord*, KGDictInt*, long) + 1483
30 com.apple.FinalCutPro 0x0029bec5 pKGPanelMessage(long, long, KGDictInt*, KGViewRecord*) + 119
31 com.apple.FinalCutPro 0x0024b803 ServicesPanelsMessageProc(long, long, KGDictInt*, KGPanelRecord*) + 109
32 com.apple.FinalCutPro 0x0024cb9d ViewerMessageProc(long, long, KGDictInt*, KGPanelRecord*) + 193
33 com.apple.FinalCutPro 0x002923fd pKGPanelWindowProc(long, long, KGDictInt*, void*) + 53
34 com.apple.FinalCutPro 0x002a71ef pKGSendWindowMessage(KGWindowRec*, long, long, KGDictInt*) + 93
35 com.apple.FinalCutPro 0x00150c19 HandleMouseDown(OpaqueEventRef*) + 3959
36 com.apple.FinalCutPro 0x00151110 DoEvent(OpaqueEventRef*, KGDictInt*) + 686
37 com.apple.FinalCutPro 0x004000fd Events(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 69
38 com.apple.HIToolbox 0x04f69143 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
39 com.apple.HIToolbox 0x04f6857d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
40 com.apple.HIToolbox 0x04f84ed2 SendEventToEventTarget + 52
41 com.apple.HIToolbox 0x04f970a8 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1208
42 com.apple.HIToolbox 0x04f694fc DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
43 com.apple.HIToolbox 0x04f6857d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
44 com.apple.HIToolbox 0x04f84ed2 SendEventToEventTarget + 52
45 com.apple.HIToolbox 0x04ff1b80 ToolboxEventDispatcher + 86
46 com.apple.HIToolbox 0x04fee3da RunApplicationEventLoop + 222
47 com.apple.FinalCutPro 0x0014cece KGMainEvent(void*) + 46
48 com.apple.FinalCutPro 0x002aae53 main + 59
49 com.apple.FinalCutPro 0x00003122 _start + 216
50 com.apple.FinalCutPro 0x00003049 start + 41




Final Cut Pro_2009-01-19-232822_william-gazeckis-mac-pro.crash

Process: Final Cut Pro [343]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCutPro
Version: 6.0.5 (6.0.5)
Build Info: FCPApp-810171515~24
Code Type: X86 (Native)
Parent Process: launchd [178]

Date/Time: 2009-01-19 23:28:22.671 -0800
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 libSystem.B.dylib 0xffff0680 __bzero + 128 (cpu_capabilities.h:244)
1 ...pple.proapps.AudioMixEngine 0x10006582 AUBufferList::Allocate(CAStreamBasicDescription&, unsigned long) + 194
2 ...pple.proapps.AudioMixEngine 0x10014dcc STMixer:rocessingFormatter:rocessingFormatter(STMixer*, double, double, AudioStreamBasicDescription const&, unsigned long, short const*) + 1282
3 ...pple.proapps.AudioMixEngine 0x10015071 STMixer:tartProcessing(AudioStreamBasicDescription const*, unsigned long, short const*) + 205
4 ...pple.proapps.AudioMixEngine 0x1002cdab STMixerStartProcessing + 41
5 com.apple.FinalCutPro 0x00321ef7 pKGAudioMixerStartProcessing + 189
6 com.apple.FinalCutPro 0x00322394 pKGAudioMixerStartAsyncProcess + 98
7 com.apple.FinalCutPro 0x001b4b8f KGPlayerScrubAudioFull(KGPlayerRec*, double, KGDictInt*) + 1069
8 com.apple.FinalCutPro 0x001b4d32 pKGPlayerScrubAudio(KGPlayerRec*, double) + 24
9 com.apple.FinalCutPro 0x0027d1f9 ScrubberMouse(KGScrubberRecord*, long, KGDictInt*) + 7783
10 com.apple.FinalCutPro 0x0027dca4 pKGScrubberMessage(long, long, KGDictInt*, KGViewRecord*) + 1606
11 com.apple.FinalCutPro 0x00292c45 PPassMouseEvent(KGPanelRecord*, KGDictInt*, long) + 1483
12 com.apple.FinalCutPro 0x0029beaf pKGPanelMessage(long, long, KGDictInt*, KGViewRecord*) + 97
13 com.apple.FinalCutPro 0x0024b803 ServicesPanelsMessageProc(long, long, KGDictInt*, KGPanelRecord*) + 109
14 com.apple.FinalCutPro 0x0024cb9d ViewerMessageProc(long, long, KGDictInt*, KGPanelRecord*) + 193
15 com.apple.FinalCutPro 0x002923fd pKGPanelWindowProc(long, long, KGDictInt*, void*) + 53
16 com.apple.FinalCutPro 0x002a71ef pKGSendWindowMessage(KGWindowRec*, long, long, KGDictInt*) + 93
17 com.apple.FinalCutPro 0x001506cd HandleMouseDown(OpaqueEventRef*) + 2603
18 com.apple.FinalCutPro 0x00151110 DoEvent(OpaqueEventRef*, KGDictInt*) + 686
19 com.apple.FinalCutPro 0x004000fd Events(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 69
20 com.apple.HIToolbox 0x04f69143 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
21 com.apple.HIToolbox 0x04f6857d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
22 com.apple.HIToolbox 0x04f84ed2 SendEventToEventTarget + 52
23 com.apple.HIToolbox 0x04f970a8 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1208
24 com.apple.HIToolbox 0x04f694fc DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
25 com.apple.HIToolbox 0x04f6857d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
26 com.apple.HIToolbox 0x04f84ed2 SendEventToEventTarget + 52
27 com.apple.HIToolbox 0x04ff1b80 ToolboxEventDispatcher + 86
28 com.apple.HIToolbox 0x04fee3da RunApplicationEventLoop + 222
29 com.apple.FinalCutPro 0x0014cece KGMainEvent(void*) + 46
30 com.apple.FinalCutPro 0x002aae53 main + 59
31 com.apple.FinalCutPro 0x00003122 _start + 216
32 com.apple.FinalCutPro 0x00003049 start + 41





Final Cut Pro_2009-01-19-234747_william-gazeckis-mac-pro.crash

Process: Final Cut Pro [469]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCutPro
Version: 6.0.5 (6.0.5)
Build Info: FCPApp-810171515~24
Code Type: X86 (Native)
Parent Process: launchd [178]

Date/Time: 2009-01-19 23:47:47.672 -0800
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 libSystem.B.dylib 0xffff0680 __bzero + 128 (cpu_capabilities.h:244)
1 ...pple.audio.units.Components 0x7006bdeb AUMultibandCompressorEntry + 31643
2 ...pple.audio.units.Components 0x7005e3bc AUMatrixMixerEntry + 8588
3 ...pple.audio.units.Components 0x7005f270 AUMatrixMixerEntry + 12352
4 ...pple.audio.units.Components 0x70004bd8 0x70000000 + 19416
5 ...pple.audio.units.Components 0x7003ff35 SystemOutputAUEntry + 2453
6 ...pple.audio.units.Components 0x7005f5ce AUVarispeedEntry + 46
7 ...ple.CoreServices.CarbonCore 0x02a4aa95 CallComponentDispatch + 29
8 ...apple.audio.units.AudioUnit 0x05f58949 AudioUnitInitialize + 41
9 ...ickTimeComponents.component 0x0d8b27ce AudioContextProcessorVariSpeed::InitializeProcessor() + 408
10 ...ickTimeComponents.component 0x0d8a3ee5 AudioContextProcessor::Initialize() + 167
11 ...ickTimeComponents.component 0x0d8a279a AudioContextChannel::InitializeProcessors() + 118
12 ...ickTimeComponents.component 0x0d89f7b5 AudioContextChannel::InitializeChannel() + 291
13 ...ickTimeComponents.component 0x0d89bf43 AudioContextBase::ComponentEntryDispatch(ComponentParameters*, AudioContextBase*) + 985
14 ...ple.CoreServices.CarbonCore 0x02a4aa95 CallComponentDispatch + 29
15 com.apple.QuickTime 0x0100b15a AudioContextInitialize + 37
16 com.apple.QuickTime 0x0100cb4e PrivateSetMovieAudioContext_priv + 4076
17 com.apple.QuickTime 0x00fd385b SetMovieActive_priv + 869
18 ...alCutPro.Plugins.QTM Reader 0x0fbd7f18 LongGOPChunkWriter::receiveSample(unsigned char const*, long long, unsigned long, long long, long long, SampleDescription**, unsigned long, unsigned long, long long, bool) + 19536
19 ...alCutPro.Plugins.QTM Reader 0x0fbe7a15 PluginMainEntry(long, long, KGDictInt*, void*) + 5625
20 com.apple.FinalCutPro 0x002348f0 pKGGetFileVideo(KGDictInt*, double, long, unsigned char, KGCanvasRec*, KGRect*, KGDictInt*, KGFileRec*, unsigned long long, long) + 1608
21 com.apple.FinalCutPro 0x0022ed3a pKGGetItemThumbnail(double, long, KGCanvasRec*, KGRect*, KGDictInt*, unsigned long long) + 812
22 ...FinalCutPro.Plugins.Browser 0x0f789269 GetItemThumbnail(KGDictInt*, double, KGCanvasRec*, KGRect*, unsigned char) + 915
23 ...FinalCutPro.Plugins.Browser 0x0f789f65 GetAlternateColor(KGColorIndex, KGColor*, long) + 2787
24 ...FinalCutPro.Plugins.Browser 0x0f796944 ComputeLayoutInfo(BrowserRec*) + 21528
25 com.apple.FinalCutPro 0x001496e4 KGTimerInvoke(__EventLoopTimer*, void*) + 206
26 com.apple.CoreFoundation 0x00bc3b25 CFRunLoopRunSpecific + 4469
27 com.apple.CoreFoundation 0x00bc3cd8 CFRunLoopRunInMode + 88
28 com.apple.HIToolbox 0x04f912c0 RunCurrentEventLoopInMode + 283
29 com.apple.HIToolbox 0x04f910d9 ReceiveNextEventCommon + 374
30 com.apple.HIToolbox 0x04fefc6e _AcquireNextEvent + 58
31 com.apple.HIToolbox 0x04fee3cb RunApplicationEventLoop + 207
32 com.apple.FinalCutPro 0x0014cece KGMainEvent(void*) + 46
33 com.apple.FinalCutPro 0x002aae53 main + 59
34 com.apple.FinalCutPro 0x00003122 _start + 216
35 com.apple.FinalCutPro 0x00003049 start + 41





Final Cut Pro_2009-01-19-235326_william-gazeckis-mac-pro.crash

Process: Final Cut Pro [528]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCutPro
Version: 6.0.5 (6.0.5)
Build Info: FCPApp-810171515~24
Code Type: X86 (Native)
Parent Process: launchd [178]

Date/Time: 2009-01-19 23:53:26.488 -0800
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 libSystem.B.dylib 0x024a2e42 __kill + 10
1 libSystem.B.dylib 0x0251523a raise + 26
2 libSystem.B.dylib 0x02521679 abort + 73
3 libstdc++.6.dylib 0x00dc7005 0xd7f000 + 294917
4 libstdc++.6.dylib 0x00dc510c __gxx_personality_v0 + 1108
5 libstdc++.6.dylib 0x00dc514b std::terminate() + 29
6 libstdc++.6.dylib 0x00dc5261 __cxa_throw + 101
7 libstdc++.6.dylib 0x00dc55d8 operator new(unsigned long) + 100
8 libstdc++.6.dylib 0x00dc5689 operator new[](unsigned long) + 17
9 ...pple.AppleIntermediateCodec 0x1425e968 iCodecDecompressorComponentDispatch + 20510
10 ...pple.AppleIntermediateCodec 0x1425b12f iCodecDecompressorComponentDispatch + 6117
11 ...pple.AppleIntermediateCodec 0x142593c2 iCodecCompressorComponentDispatch + 12078
12 ...pple.AppleIntermediateCodec 0x142599fa iCodecDecompressorComponentDispatch + 176
13 ...ple.CoreServices.CarbonCore 0x02a4aa95 CallComponentDispatch + 29
14 ...ickTimeComponents.component 0x0d880a7b ImageCodecDrawBand + 43
15 ...ickTimeComponents.component 0x0d232e2f BaseCodec_DecompressWorkFunction + 1089
16 ...ickTimeComponents.component 0x0d230c28 BaseCodec_DecompressCallBack_Common + 1300
17 ...ickTimeComponents.component 0x0d233ef1 Base_CDBandDecompress + 3746
18 ...ickTimeComponents.component 0x0d22f20f Base_CDComponentDispatch + 125
19 ...ple.CoreServices.CarbonCore 0x02a4aa95 CallComponentDispatch + 29
20 com.apple.QuickTime 0x010b3625 ImageCodecBandDecompress + 43
21 com.apple.QuickTime 0x0109d649 DoBandedDecompress + 15891
22 com.apple.QuickTime 0x01099432 ICMAction + 650
23 com.apple.QuickTime 0x010980f2 ICMDeviceLoop + 557
24 com.apple.QuickTime 0x010a2eea DecompressSequenceFrameWhen + 843
25 ...ickTimeComponents.component 0x0d11cf34 v2m_rDecompressSequenceFrameWhen + 1029
26 ...ickTimeComponents.component 0x0d1239a4 v2m_decompressVideoFrame + 528
27 ...ickTimeComponents.component 0x0d1242da QueueAFrame + 1550
28 ...ickTimeComponents.component 0x0d1251e4 v2m_doWhatTheMentorTellsUs + 1655
29 ...ickTimeComponents.component 0x0d126da5 Video2MoviesTask + 2856
30 ...ple.CoreServices.CarbonCore 0x02a4b12f CallComponentFunctionCommon + 1403
31 ...ickTimeComponents.component 0x0d115ee9 Video2ComponentDispatch + 210
32 ...ple.CoreServices.CarbonCore 0x02a4aa95 CallComponentDispatch + 29
33 com.apple.QuickTime 0x010958b0 MediaMoviesTask + 61
34 com.apple.QuickTime 0x00ff1911 TaskMovie_priv + 4811
35 com.apple.QuickTime 0x010d266c MoviesTask_priv + 100
36 ...alCutPro.Plugins.QTM Reader 0x0fbd86ea LongGOPChunkWriter::receiveSample(unsigned char const*, long long, unsigned long, long long, long long, SampleDescription**, unsigned long, unsigned long, long long, bool) + 21538
37 ...alCutPro.Plugins.QTM Reader 0x0fbe7a15 PluginMainEntry(long, long, KGDictInt*, void*) + 5625
38 com.apple.FinalCutPro 0x002348f0 pKGGetFileVideo(KGDictInt*, double, long, unsigned char, KGCanvasRec*, KGRect*, KGDictInt*, KGFileRec*, unsigned long long, long) + 1608
39 com.apple.FinalCutPro 0x0022ed3a pKGGetItemThumbnail(double, long, KGCanvasRec*, KGRect*, KGDictInt*, unsigned long long) + 812
40 ...FinalCutPro.Plugins.Browser 0x0f789269 GetItemThumbnail(KGDictInt*, double, KGCanvasRec*, KGRect*, unsigned char) + 915
41 ...FinalCutPro.Plugins.Browser 0x0f789f65 GetAlternateColor(KGColorIndex, KGColor*, long) + 2787
42 ...FinalCutPro.Plugins.Browser 0x0f796944 ComputeLayoutInfo(BrowserRec*) + 21528
43 com.apple.FinalCutPro 0x001496e4 KGTimerInvoke(__EventLoopTimer*, void*) + 206
44 com.apple.CoreFoundation 0x00bc3b25 CFRunLoopRunSpecific + 4469
45 com.apple.CoreFoundation 0x00bc3cd8 CFRunLoopRunInMode + 88
46 com.apple.HIToolbox 0x04f912c0 RunCurrentEventLoopInMode + 283
47 com.apple.HIToolbox 0x04f910d9 ReceiveNextEventCommon + 374
48 com.apple.HIToolbox 0x04fefc6e _AcquireNextEvent + 58
49 com.apple.HIToolbox 0x04fee3cb RunApplicationEventLoop + 207
50 com.apple.FinalCutPro 0x0014cece KGMainEvent(void*) + 46
51 com.apple.FinalCutPro 0x002aae53 main + 59
52 com.apple.FinalCutPro 0x00003122 _start + 216
53 com.apple.FinalCutPro 0x00003049 start + 41




Final Cut Pro_2009-01-20-010233_william-gazeckis-mac-pro.crash

Process: Final Cut Pro [387]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCutPro
Version: 6.0.5 (6.0.5)
Build Info: FCPApp-810171515~24
Code Type: X86 (Native)
Parent Process: launchd [133]

Date/Time: 2009-01-20 01:02:33.177 -0800
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 libSystem.B.dylib 0xffff0680 __bzero + 128 (cpu_capabilities.h:244)
1 ...pple.audio.units.Components 0x7006bdeb AUMultibandCompressorEntry + 31643
2 ...pple.audio.units.Components 0x7005e3bc AUMatrixMixerEntry + 8588
3 ...pple.audio.units.Components 0x7005f270 AUMatrixMixerEntry + 12352
4 ...pple.audio.units.Components 0x70004bd8 0x70000000 + 19416
5 ...pple.audio.units.Components 0x7003ff35 SystemOutputAUEntry + 2453
6 ...pple.audio.units.Components 0x7005f5ce AUVarispeedEntry + 46
7 ...ple.CoreServices.CarbonCore 0x02a4aa95 CallComponentDispatch + 29
8 ...apple.audio.units.AudioUnit 0x05f58949 AudioUnitInitialize + 41
9 ...ickTimeComponents.component 0x0d8b27ce AudioContextProcessorVariSpeed::InitializeProcessor() + 408
10 ...ickTimeComponents.component 0x0d8a3ee5 AudioContextProcessor::Initialize() + 167
11 ...ickTimeComponents.component 0x0d8a279a AudioContextChannel::InitializeProcessors() + 118
12 ...ickTimeComponents.component 0x0d89f7b5 AudioContextChannel::InitializeChannel() + 291
13 ...ickTimeComponents.component 0x0d89bf43 AudioContextBase::ComponentEntryDispatch(ComponentParameters*, AudioContextBase*) + 985
14 ...ple.CoreServices.CarbonCore 0x02a4aa95 CallComponentDispatch + 29
15 com.apple.QuickTime 0x0100b15a AudioContextInitialize + 37
16 com.apple.QuickTime 0x0100cb4e PrivateSetMovieAudioContext_priv + 4076
17 com.apple.QuickTime 0x00fd385b SetMovieActive_priv + 869
18 ...alCutPro.Plugins.QTM Reader 0x0fbd7f18 LongGOPChunkWriter::receiveSample(unsigned char const*, long long, unsigned long, long long, long long, SampleDescription**, unsigned long, unsigned long, long long, bool) + 19536
19 ...alCutPro.Plugins.QTM Reader 0x0fbe7a15 PluginMainEntry(long, long, KGDictInt*, void*) + 5625
20 com.apple.FinalCutPro 0x002348f0 pKGGetFileVideo(KGDictInt*, double, long, unsigned char, KGCanvasRec*, KGRect*, KGDictInt*, KGFileRec*, unsigned long long, long) + 1608
21 com.apple.FinalCutPro 0x0022ed3a pKGGetItemThumbnail(double, long, KGCanvasRec*, KGRect*, KGDictInt*, unsigned long long) + 812
22 ...FinalCutPro.Plugins.Browser 0x0f789269 GetItemThumbnail(KGDictInt*, double, KGCanvasRec*, KGRect*, unsigned char) + 915
23 ...FinalCutPro.Plugins.Browser 0x0f789f65 GetAlternateColor(KGColorIndex, KGColor*, long) + 2787
24 ...FinalCutPro.Plugins.Browser 0x0f796944 ComputeLayoutInfo(BrowserRec*) + 21528
25 com.apple.FinalCutPro 0x001496e4 KGTimerInvoke(__EventLoopTimer*, void*) + 206
26 com.apple.CoreFoundation 0x00bc3b25 CFRunLoopRunSpecific + 4469
27 com.apple.CoreFoundation 0x00bc3cd8 CFRunLoopRunInMode + 88
28 com.apple.HIToolbox 0x04f912c0 RunCurrentEventLoopInMode + 283
29 com.apple.HIToolbox 0x04f910d9 ReceiveNextEventCommon + 374
30 com.apple.HIToolbox 0x04fefc6e _AcquireNextEvent + 58
31 com.apple.HIToolbox 0x04fee3cb RunApplicationEventLoop + 207
32 com.apple.FinalCutPro 0x0014cece KGMainEvent(void*) + 46
33 com.apple.FinalCutPro 0x002aae53 main + 59
34 com.apple.FinalCutPro 0x00003122 _start + 216
35 com.apple.FinalCutPro 0x00003049 start + 41

Ok Mate, A couple of suggestions to kick things off, but even more info would be good. Had you updated any software, installed any hardware, made any kind of changes to the system in any shape or form before this problems started??
If i've covered stuff you've done sorry but its best to assume nothing and cover all options!:

My first port of call after trashing prefs and caches is to isolate whether the problem stems from the sequence or project file that your working with. - first the sequence by cutting and pasting the contents into a new sequence, then the project by pasting the sequence into a new project... and several times this has fixed the problems.

Although you've done a clean install a fast and efficient way to narrow down possible software issues is to create a new user account - that way highlighting if the problems stem from a the users library. when you do that DONT install any drivers, don't use your wacom tablet etc etc, just load up FCP, and a new project from easy setup. Grab some media and copy it to your internal drive and stick it in the fcp project and play around - see if you can recreate the problem and get fcp to crash on you.

The errors are all badaccess/kern protection failure which is a data access error with the thread attempting to write to read only memory. Because you've done a clean install my next port of call would be to look at the hardware. Take out the sonnet card and if you have a firewire drive to spare plug that in and set it as your scratch disk. Try working with a bit of media off the drive (don't use any non stock plugins) and rendering to it. If you still have problems then that should rule out issues with the external storage.


more soon...

"Bad Access" points me to the Sonnet card. Remove all PCIe / Firewire peripherals, restart and launch FCP.

When life gives you dilemmas...make dilemmanade.

Thanks. I ithink it's the plug-ins. I can deal with trouble-shooting that, replacing them one at a time over time.I removed them all and it looks like the symptoms have abated. Still watching the situation carefully, but so far so good. Thanks for the feedback- this has been a tough one.
WG

So what did you do...uninstall the plug-ins? Did you try pulling the sonnet card & peripherals? Please post your solution as I am sure someone will be as desperate as you were one day and will really appreciate the information

When life gives you dilemmas...make dilemmanade.

I'm still dealing with it. yes, I did remove ALL the plug-ins. There was a definite improvement. Then i started putting ones back in, starting with what I use the most (the essentials). That seemed OK, but then I added a coulpe more and things started to get whacky. So I just took them out and am working again. We'll see. It all seems really touchy.

Can't do much about the Sonnet card right now. All my media hangs off of it (12TB). No Sonnet, no work. But I don't think that is a central issue. That card has a problem from time to time on boot-up, but that's about it. Most of the tech gurus I know swear by it, too.

I'm really still not sure what's going on, other than pulling hte plug ins seems to have made a significant difference. But I'm not so sure, either. I'm beginning to think there might be an intermittent hardware issue, possibly temperature related.

If I get through the woods for sure I'll post my findings.
Thanks.

Don't ever just "put plug-ins back"...reinstall them. Download the newest versions of all the plug-ins and DELETE the old ones. Could have a corruption in there.

And the Sonnet card...no matter who swears by them, there's always the possibility of a corrupt driver. Download & install the latest driver. Nothing cleans out the system better than fresh installs.

When life gives you dilemmas...make dilemmanade.

Steady on, one thing at a time - if you change lots of elements to the system you wont ever get to the point of isolating the issue - (i made that mistake the other night troubleshooting a misbehaving protools suite). Give it some time checking the system before making more changes.

What makes you think there might be a temperature issue? I would err away from that thought purely because I thought you said that this was only an FCP issue? An intermittent hardware issue would affect the whole system.

is the external RAID via the sonnet card only used for editing- or rather are you only read/writing to it when using FCP or do you work off it via other apps ie photoshop etc. ??

Thank you- good advice. I DO try and only change one thing at a time, then wait to allow results to show. Hadn't thought about re-installing vs "putting back" the plug ins. Will do.

I do use the Sonnet controlled RAIDS with other apps (Photoshop mainly), and there have been no problems there. I have re-installed the Sonnet driver recently- didn't appear to make any difference.

As far as suspecting anything hardware related- I'm really just musing. After awhile of this sort of thig, you start to get paranoid. I know that hardware malfunctions are rarely subtle, or intermittent (sometimes, but in my experience most intermittencies are due to problems with physical connections). What got me started on that vector was a line in a crash report that mentioned "Processor #5". I started wondering about that fact that there are 8 processors, and those little buggers can get finicky, and if only one had a little problem, it could throw the whole system out of whack...

Thanks again. I will report back any meaningful progress.
WG

wgazecki Wrote:
-------------------------------------------------------
> ... Here is my system layout:
> G5 MacPro 3.0 GHz octocore; 8GB RAM; OS 10.5.6...


William,

I know with long-time Apple users dropping "G5" can be hard to do. However, the Intel-based Macs are not G5s - they're Intels. Intel Xeon to be more accurate. You can see for yourself on the "about this computer" in your Apple menu.

And I theorize that to be one part of the problem. A new chip which uses different coding than the G5, a new operating system (Leopard) - which is reportedly the buggiest OS Apple has ever put out, along with a new version of Final Cut Studio all make for a bad day at the office.

I too have and am going through what you deal with.

In August, I was on a movie done on a 5 month old Xeon Octocore, Leopard, FCS2 - all the goodies, but nothing ever updated in those 5 months.

I purchased through the company a CalDigit HD One (Fantastic unit, BTW). It required me to update the OS, FCS2, plus the drivers that came with the HD One.

An Avid Editor reluctantly was talked into taking the job (promise of a second Avid job) he never wanted to learn FCP. I told him I'd be right there every step of the way.

That system crashed 5 - 8 times a day. I jumped through all the hoops, re-installing everything, throwing away preferences, removing third-party bla, bla, bla. Nothing helped. Needless to say, we didn't win over an Avid Editor that day.

In October, I started a new movie. This system was brand new and already set up before I came in. Again Intel Xeon, OSX 10.5, and FCS2.

For dailies I had very little problem. However, my Editor would report to me the next day when I saw him that the system crashed several times that day.

When it crashed on me I would always send a detailed report of exactly what I was doing when it crashed - always including the phrase "spinning wheel of death."

Finally, just before Christmas, Apple released a new update for the OS and FCS2. Our system went from crashing up to 30 times a week down to maybe 5 to 10 times a week.

So, I say it's just a matter of waiting for Apple to finally fix all the little bugs that are making our lives hell.

Here's to hoping that day comes soon.

I feel for you, man!

JD

I

I am so NOT surpised by what you say. It's really the only thing that makes sense. Because what DOESN'T make sense is all this meticulous re-building when there is no apparent problem with the system that warrants such demanding attention. People who have 10, 20 years experience in computers generally don't mess up their systems to the degree that they need to be completely rebuilt from scratch, let alone multiple times in a short span. I've NEVER had to do a complete re-install, let alone more than once.

And the ony thing that doesn't work properly is FCP. Everything else is GOLDEN.
It's ridiculous.

The G5 nomenlalture thing hadn't occurred to me, but yes, these are NOT G5s, they are MacPro's.

WG

>I know with long-time Apple users dropping "G5" can be hard to do.

>Code Type: X86 (Native)

X86 means you're running an Intel machine. Period. G4s and G5s will have "PPC" for the code type.


> a new operating system (Leopard) - which is reportedly the buggiest OS Apple has ever put out

Leopard isn't so buggy now. On the onset, before June, it was fairly buggy. By the time the .3 releases came out for FCP and Leopard, it wasn't so bad and I was starting to like working on both of them.

Isolate everything, down to the Sonnet card, but do it slowly. Some stuff may need firmware/driver updates.



www.strypesinpost.com

Thank you. I'm going to live with my current config for a week or so, just to observe.
I'll report back...
Hopefully my system is "as good as it gets".
Thanks for all the feedback- many small suggestions have been helpful.
I don't really know if I'm in the clear, yet- have to do more work to see.

WGazecki

On the topic of multiple crashes...that is not FCP or the OS's fault. That has to be either a bad font / bad plug-in / bad driver. I have been beating the snot out of FCP over the last 6 years in multiple configs full of plug-ins, thousands of fonts (managed through Suitcase Fusion) and numerous peripherals (FW800 / Kona Cards / PCI RAID cards / PCIe SATA cards / etc) and in 6 years I can count on my 2 hands how many times I have crashed. I did a total reinstall ONCE when a bad Digital Voodoo card screwed the pooch and gave me Kernal Panics every time I booted FCP. I didn't even have to reinstall...just pull the card.

It is not FCP or the OS or the machine. It is something else.

When life gives you dilemmas...make dilemmanade.

Thanks. That's good feedback and I'm willing to accept it. I was having a great time until I switched rom the PPC to the Intel. I did everything by the book in the change-over. Clearly there are upgrade/crossgrade issues.

I wish they made it easier to find where the problems are.

WG