How to delete FCP ver 7 prefs in OS 10.7.5?

Posted by Erocwinter1 
How to delete FCP ver 7 prefs in OS 10.7.5?
February 26, 2013 04:42PM
I have currupted audio playing back through the firewire output, tried new cable, tried new deck... has to be the prefs? Anyone know how to delete the FCP prefs?

Thanks

e
Re: How to delete FCP ver 7 prefs in OS 10.7.5?
February 26, 2013 05:28PM
Not enough information. Is it garbled? The wrong audio playing, for example from another part of the clip? Playing back slow/fast? What are your Sequence Settings? The clip settings? Did you make sure to match sample rates? Did you render the audio?


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Re: How to delete FCP ver 7 prefs in OS 10.7.5?
February 28, 2013 10:08AM
Ok this was a ll related to us upgrading Flip for Mac to version 3.1, Our IT dept upgraded our OS to 10.7.5 which made our earlier version of Flip For Mac ver 2.4 go into the demo mode, forcing us to upgrade. After the upgrade the audio playback out of the FireWire connections sounded like the audio was playing in slow motion. Desktop preview worked fine. Sequence was set to DV NTSC, footage was Prores 422.

Problem showed up right after upgrade, tried new cables, tried alternative FireWire decks, nothing helped. The IT guy found the solution. Uninstalled the plugin, went to Go in the menu while holding down the option key and select "Preferences" which open user prefs. Scroll down to the Final Cut Pro FOLDER and trash the three prefs in there.

Fixes the problem. We confirmed by reinstalling the plugin, got the same problem with the audio, trashed the prefs again and it fixed.

BTW I got no help from Telestream on this either, they denied the problem was caused by their plugin sad smiley
Re: How to delete FCP ver 7 prefs in OS 10.7.5?
March 01, 2013 02:34PM
In the future, you can use this.

[www.digitalrebellion.com]

Thanks for the heads up.



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