Sound sync after Maverick FC7

Posted by Douglas Villalba 
Sound sync after Maverick FC7
November 17, 2013 09:42AM
I have a few seconds delay on sound after the Maverick update.
Has anyone else has this problem?
Any tips to fix it?

Hardware Overview:

Model Name: Mac Pro
Model Identifier: MacPro5,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.4 GHz
Number of Processors: 2
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache (per Processor): 12 MB
Memory: 14 GB
Processor Interconnect Speed: 5.86 GT/s
Boot ROM Version: MP51.007F.B03
SMC Version (system): 1.39f11
SMC Version (processor tray): 1.39f11
Serial Number (system): YM0351CVEUF
Serial Number (processor tray): J503405J4BH8B
Hardware UUID: E95F880C-7798-5986-94EC-802B5D564323

ATI Radeon HD 5770:

Chipset Model: ATI Radeon HD 5770
Type: GPU
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x68b8
Revision ID: 0x0000
ROM Revision: 113-C0160C-155
EFI Driver Version: 01.00.436
Displays:
LED Cinema Display:
Display Type: LCD
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 2A03423K6JL
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported
Connection Type: DisplayPort
LW98:
Resolution: 1440 x 900 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 51563JA015202
Mirror: Off
Online: Yes

DeckLink HD Extreme:

Name: DeckLink HD Extreme
Type: Video
Driver Installed: Yes
MSI: No
Bus: PCI
Slot: Slot-4@5,1,0
Vendor ID: 0xbdbd
Device ID: 0xa10c
Subsystem Vendor ID: 0xbdbd
Subsystem ID: 0xa10c
Revision ID: 0x0001

Sonnet Tempo SATA E4P:

Name: Sonnet Tempo SATA E4P
Type: IDE Controller
Driver Installed: Yes
MSI: Yes
Bus: PCI
Slot: Slot-2
Vendor ID: 0x11ab
Device ID: 0x7042
Subsystem Vendor ID: 0x16b8
Subsystem ID: 0x434b
Revision ID: 0x0002
Link Width: x4
Link Speed: 2.5 GT/s

God Bless,

Douglas Villalba
director/cinematographer/editor
Miami, Florida

[www.DouglasVillalba.info]
[www.youtube.com]
[vimeo.com]
Re: Sound sync after Maverick FC7
November 19, 2013 04:52PM
Hi Doug

Sound delay on FCP 7 but via the Decklink HD Extreme to what output?

Have you updated all your drivers including decklink? [www.blackmagicdesign.com]

Have you set the output correctly via the HD Extreme?

Are you going HDMI Video and Audio via another route? If so you can't do this as HDMI introduces a "processing lag" and you will need to monitor the sound from the HDMI device not the Decklink. It is the same on the Kona 3G.

Have you calibrated the lag in your output and set the frame offset?

[documentation.apple.com]

[documentation.apple.com]



For instant answers to more than one hundred common FCP questions, check out the LAFCPUG FAQ Wiki here : [www.lafcpug.org]
Re: Sound sync after Maverick FC7
November 21, 2013 01:20PM
Thanks for the reply Ben.

I have the original HD Extreme before HDMI. I have the latest driver and go out both SDI to a monitor and Component to a 42" LED. Both have a delay of about 3 second to the sound out of the Decklink.
The sound out the computer is almost perfect.
Where do I adjust the frame offset?

Thanks

God Bless,

Douglas Villalba
director/cinematographer/editor
Miami, Florida

[www.DouglasVillalba.info]
[www.youtube.com]
[vimeo.com]
Re: Sound sync after Maverick FC7
November 21, 2013 05:24PM
Blimey! 3 seconds!!! You can try the offset but I've never had such a large delay before. The Apple documentation links I put above describe how set the offset.

Alternatively here's a simple explanation from our friendly neighbourhood Jordan via the magic of internet video! [youtu.be]

Let us know how you get on, but I fear a call to Blackmagic support might be in order; as the most I've encountered over a long distance was 12 frames.



For instant answers to more than one hundred common FCP questions, check out the LAFCPUG FAQ Wiki here : [www.lafcpug.org]
Re: Sound sync after Maverick FC7
November 22, 2013 12:36PM
Thanks again Ben.
I wrote to Blackmagic this morning and to my surprise the email be back in less than an hour.
They have a new driver. I installed it and everything is back to normal.
Thanks Blackmagic Design for the quick response and solution.

God Bless,

Douglas Villalba
director/cinematographer/editor
Miami, Florida

[www.DouglasVillalba.info]
[www.youtube.com]
[vimeo.com]
Re: Sound sync after Maverick FC7
November 25, 2013 09:42AM
Ok thats brilliant - any other issues let us know!



For instant answers to more than one hundred common FCP questions, check out the LAFCPUG FAQ Wiki here : [www.lafcpug.org]
Re: Sound sync after Maverick FC7
March 13, 2014 02:56PM
Weirdly I have just developed this same bug! I know have a 1 second and perhaps 1 frame delay on just the HDMI audio!!!

Annoying! Perhaps something to do with the new Quicktime/AV Foundations? Dunno - will ask around.

Tried downgrading the BM Drivers but nothing.

Signed

Annoyed of edit suite



For instant answers to more than one hundred common FCP questions, check out the LAFCPUG FAQ Wiki here : [www.lafcpug.org]
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