I'm in real trouble here - please help?

Posted by AdAudioInc 
I'm in real trouble here - please help?
March 05, 2008 01:10PM
I did a very simple edit today. :30 spot for Pizza Hut - 8 bit TL, capture from SP and everything looks great. The problem occurs when I put a graphic on the TL - there is a ghost of the graphic underneath, and I can't get it to go away!

1. I've tried other graphics that I've used in the past and they ghost also
2. I've opened projects from a week ago and they now ghost
3. The ghosting does NOT show in the canvas window
4. output is through Blackmagic Decklink to SP, then "S" to monitor
5. I've trashed Prefs
6. I've rebooted, including pulling the power cord from the G5
7. I've tried other TL settings, (DV, 10 bit) - no change

ANY help will be greatly appreciated.

Thanks.
Re: I'm in real trouble here - please help?
March 05, 2008 01:29PM
Can you post an image of the "ghostiing"? What code are you using (need Sequence Settings)?

When life gives you dilemmas...make dilemmanade.

Re: I'm in real trouble here - please help?
March 05, 2008 01:43PM
Actually - I can't. I tried to output a .jpg for you, but the ghost did not appear in it - just as it does not appear in the canvas window?

The ghost is like a full-color drop shadow of the .psd set to a distance of "6" and about 12% opacity.

Settings are: NTSC CCIR 601 720 x 486
Lower
29.97
Un-comp 8-bit
100%

Thanks.
Re: I'm in real trouble here - please help?
March 05, 2008 01:47PM
Why don't you downres like a second or two onto DV (if SD is too big). and we could take a look. Is there a shadow applied in the motion tab in any of the psd layers? It's strange it doesn't show in the canvas. What happens if you monitor directly from the Decklink?
Re: I'm in real trouble here - please help?
March 05, 2008 02:03PM
Trying to output, but all I get is "general error"
I can see where this is going.........where ARE my install disks????????????????
Re: I'm in real trouble here - please help?
March 05, 2008 02:12PM
The PSD is single layer and no shadows - this effect appears on all graphics now - psd, jpg, tiff.....

finally got a QT to output, but again no ghosting there - I think that points to the Decklink? - yes?
Re: I'm in real trouble here - please help?
March 05, 2008 02:26PM
> finally got a QT to output, but again no ghosting
> there - I think that points to the Decklink? -
> yes?

1. Why was it so difficult to output a QT in the first place?

2. when you mentioned "output is through Blackmagic Decklink to SP, then "S" to monitor" I don't really get this part- are you sending the output through a Beta SP deck? If so, why don't you run the decklink outs straight to your monitor?

3. It could be the decklink- do you have the latest components installed? I'm actually suspecting it's the monitoring route, since it doesn't show up when you export a qt. Did you try popping that QT back onto the timeline and viewing it from the broadcast mon?

4. If it doesn't show in the computer screen, but only in the monitor, does the shadow flicker?
Re: I'm in real trouble here - please help?
March 05, 2008 02:35PM
strypes Wrote:
-------------------------------------------------------
> > finally got a QT to output, but again no
> ghosting
> > there - I think that points to the Decklink? -
> > yes?
>
> 1. Why was it so difficult to output a QT in the
> first place? - I'm not sure - never had that happen, just kept saying "General Error"
>
> 2. when you mentioned "output is through
> Blackmagic Decklink to SP, then "S" to monitor" I
> don't really get this part- are you sending the
> output through a Beta SP deck? (yes) If so, why don't
> you run the decklink outs straight to your
> monitor? - then I couldn't dub to SP - FWIW I've been using this set-up for 3 years without this problem
>
> 3. It could be the decklink- do you have the
> latest components installed? (downloading updates now) I'm actually
> suspecting it's the monitoring route, since it
> doesn't show up when you export a qt. Did you try
> popping that QT back onto the timeline and viewing
> it from the broadcast mon? - yes! and it does show up when back on the TL - isn't THAT weird! So maybe not hardware, I'm back to software problem......
>
> 4. If it doesn't show in the computer screen, but
> only in the monitor, does the shadow flicker? - no

Thanks for your efforts.
Re: I'm in real trouble here - please help?
March 05, 2008 02:49PM
> > 2. when you mentioned "output is through
> > Blackmagic Decklink to SP, then "S" to monitor"
> I
> > don't really get this part- are you sending the
> > output through a Beta SP deck? (yes) If so, why
> don't
> > you run the decklink outs straight to your
> > monitor? - then I couldn't dub to SP - FWIW I've
> been using this set-up for 3 years without this
> problem

I think before installing updates to a system that has been working quite well (in case something else happens), just pop the cable to monitor straight from the capture card and give it a look. It could be something going on with the deck for all you know. Since it doesn't show up on the computer screen at all (it might not actually be on the video if the issue is caused by interference somewhere in the output signal).
Re: I'm in real trouble here - please help?
March 05, 2008 02:50PM
Good point - I'll check that out.
Re: I'm in real trouble here - please help?
March 05, 2008 06:38PM
Sounds like you need to put a terminator on the end

Peter
Re: I'm in real trouble here - please help?
March 05, 2008 08:27PM
Peter Wiggins Wrote:
-------------------------------------------------------
> Sounds like you need to put a terminator on the
> end
>
> Peter


All of a sudden? After 3 years? - that's what I don't understand....
Re: I'm in real trouble here - please help?
March 05, 2008 11:19PM
want to know what the outcome is here ?
a few things I could learn from your experience
Re: I'm in real trouble here - please help?
March 06, 2008 10:00AM
Thanks to everyone for their time here - this is the outcome:

I decided it was a software issue since no hardware / cable / monitor changes were made.
1. I upgraded QT
2. I upgraded FCP to 6.0.2
3. I updated Decklink driver

Problem solved.

??????????????
Re: I'm in real trouble here - please help?
March 06, 2008 10:09AM
Great!
I'll save that one in my "what-to-do-when-this-happens" list.

Thanks for sharing
Re: I'm in real trouble here - please help?
March 06, 2008 10:14AM
Lol. Yea, it could have been either. I'd have gone first for a cable switch- updating/reinstalling in the middle of a project should be avoided as much as possible.

The fact that you had problems exporting a qt movie, would mean a glitch somewhere, probably from a corrupted driver driver.
Re: I'm in real trouble here - please help?
March 07, 2008 08:19AM
A cable switch? For a ghosting issue? No. Definitely software-related.

When life gives you dilemmas...make dilemmanade.

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