re: g-tech not detected.....

Hi All,

Been checking the net and the wikki and maybe i'm rushing and not looking properly but here's my conundrum-

Been sent a g-tech drive to save some quicktimes to. but when the drive is switched on it doesn't appear in finder. I have switched cables, tried fw800 and fw400 connections to no avail. I use the same cables etc on an identical g-tech and it shows up no problems. Tried the problem drive on another machine- same problem.

I ran disk utility and its not showing up, but in system profiler its telling me there is an 'unknown device' listed with the right spec and details that it has to be the g-tech.

Does anyone have any ideas how i can get the drive recognised again? Or is it well and truly knackered and need a visit to the hard drive doctor?

Spec: intel quad 2.66, 5 gb ram, OS 10.4.11

Thanks in advance for any ideas/advice.

Chris.

Disk Warrior is pretty amazing at resurrecting lost drives.
that'd be my first port of call.
it'd probably be what your drive doctor would use, too


nick

Cheers nick, with disk warrior will it work on the drive if its not in finder? I Haven't really used it before but i did wonder if it would work, i'll give it a whirl......

thanks for the reply....

Disk warrior is your last hope, like Luke Skywalker in ....well....last hope

Just as i thought...... ran and booted the machine from disk warrior and it detects every drive except the one in question so i guess thats my last hope out the window!


I'm wondering if it experienced some rough handling in transit that has knocked it for six, it was sent originally in its g-raid box but has come back to me in a rather improvised affair with thinner cardboard and a few bits of loose polystyrene thrown in.. Am wondering if it has taken a few knocks and something is not as it should be on the inside......

Thanks for all your replies so quickly too!

"will it work on the drive if its not in finder?"

it can.
it can detect drives that wont mount,
and in some cases it can repair them when Disk Utility cant.

for an external drive you don't really need to start-up from the DiskWarrior CD.
that is useful when you an to check or run repairs on your usual start-up disk

pitty it didn't work with yours.
good luck in getting it fixed

nick

> "will it work on the drive if its not in finder?"
> it can.
> it can detect drives that wont mount,
> and in some cases it can repair them when Disk Utility cant.

There's another old DiskWarrior trick used by a guy who taught me troubleshooting: Start DiskWarrior first, then turn on the drive. Sometimes drives that DiskWarrior can't see normally (and won't mount in OS) can show up like that.


www.derekmok.com

Quote

Disk warrior is your last hope, like Luke Skywalker in ....well....last hope

That's "New Hope".

When life gives you dilemmas...make dilemmanade.

Sorry Joey...it was late and my brain was freezed...how can i forgot that.

oh.. i thought maybe that's what they called it in French


nm

Yeah sometime french translation of movie title give you cold sweat in the back...

Try shutting down fully, pulling the computer plug out of the wall, unplug all peripherals including the G-Tech drive and let sit for 20 minutes. Plug everything back in (including the G-Tech) and boot it up. This should reset the bus fuses if that is the issue.

Try it on a different computer. If it doesn't show up, I would send it back to the person who sent it to you. Ultimately, you don't know how it was formatted on their side. It could have been killed in transit. Lots of possibilities. I would put it back on the sender and not make it all your fault that you can't mount it. I would at the very least ask them questions about how it was used / what's on it / what kind of machine it came from / etc.

When life gives you dilemmas...make dilemmanade.