Compressor Problem Content Agent

This problem just started happening but has been running fine for almost a year.

When I submit a video to be compressed in Compressor, I'll choose the Cluster selection I've created in Qmaster then click Submit. It appears to do nothing but after about 20 seconds I get a message that reads:

"An internal error occurred: ContentAgent server not found."

The video does not get compressed. However, if I choose This Computer as the Cluster, it works fine.

The Cluster I created is identical to the one Larry Jordon created in the training video found on Lynda.com. I've been using this method both on my tower and my laptop but now my tower is giving me this error and I don't know how to fix it. I really don't understand what the error message means.

Can anyone give me some pointers?

-- Jeff

Mac OS - 10.5.6
Processor - 2 x 3 GHz Quad-Core Intel Xeon
Memory - 5 GB 667 MHz DDR2 FB-DIMM

Compressor 3.0.5

Hi Jeff--

You may need to Trash Compressors users preferences--

I think Larry describes how to do it in one of the videos--

Its been awhile since I saw it but I think you just trash CompressorPlist--
Im perty sure that the only one that needs to be trashed --

--Jay--

Thanks Jay, for the suggestion. That was one of the first things I tried. I trashed all the prefs I could find related to Compressor, Qmaster, Qadmin and Batch Monitor. I even trashed the ones from my Library and the System's Library with no such luck. I even tried re-installing Final Cut Pro Suite. Its looking like its more and more a hardware issue but that's way over my head. I may just have to take the computer to Apple and say, "Make this work!"

Thanks again, though.

-- Jeff

hi jeff,

did u fix the problem? i have the same actually

best

3ccd

Sadly I wasn't able to fix the problem directly. However, on an unrelated issue my hard drive died and I had to reformat it. After installing all the software I did try it and it works fine for me. I know this is not what you wanted to hear nor is it a real solution but I just thought I'd share.

If you hear of a fix or figure it out your self please let me know so I can keep those details in a file someplace.

Thanks and good luck.

-- Jeff