|
Question about running two monitors off an ATI 3870?Posted by Russ Blaise
This is not the place for this question. You should submit a Tech Support ticket with AMD and get the answers directly from the people that developed the card:
[support.ati.com] When life gives you dilemmas...make dilemmanade.
"Harsh"?? Wow...I don't think so mark...sorry if it sounded that way. Words are a cold medium and did not mean to be "harsh". I simply did not have the answer and referred the OP to the website that handles that exact card. Sorry if that was not helpful...but personally if it were me, I would want to get these facts from the horse's mouth (manufacturer) and not an end user.
When life gives you dilemmas...make dilemmanade.
"I would want to get these facts from the horse's mouth (manufacturer) and not an end user"
I the past I found sometimes the end user knows more than the tech support person answering your question. ViewSonic being one of those. ATI in the past wasn't so good when I had a problem with one of their cards. The Apple store in the past was pretty bad also. When I was buying the 1st generation Mac Pro, I ended up telling them things about the computer... It all comes down to our past experiences in what we thing about a manufacturers tech support ;-)
Hey Russ, That's what I was basing my suggestion on...my own past experiences. If I needed Kona card help, I would get a much more detailed accurate answer from Aja Tech Support directly than a forum. If I needed Nvidia video card help, I go to the Nvidia Tech Support team. I have always gotten direct resolutions to my questions based on manufacturer specs...which is why I made that suggestion. FWIW, I never post anything that isn't based on my own experiences or I will state that it is my "opinion" in the thread When life gives you dilemmas...make dilemmanade.
Hi Joey,
And yes, I would agree with you in most cases. I found that some of those bigger hardware and software companies hire people to do tech support, read the answers off a script. They really don't know the answer off the top of their head. At least that's what it seems like. Companies like Aja and CalDigit and even OWC, really depend on giving the best tech support that can be given to get their products into your hands. Both sides win! I made it a habit to ask a question in an end user forum first, and if I can't get an answer, then go to the manufacturers tech support
Sorry, only registered users may post in this forum.
Moderators:
John Foley, Antonio Hui, markspencer, Tom Wolsky, Graeme Nattress, grafixjoe, Adolfo Rozenfeld
|
|